SHIPPING POLICY
SHIPPING &
DELIVERY
PROCESSING
We ship orders the next business day for non-personalized items. For personalized items, from initially processing your order details, engraving, assembling, then packing and preparing it for shipping - it usually takes 1-4 business days. Processing time for personalized items can increase during the busy holiday season.
SHIPPING
We ship our orders via standard USPS shipping for domestic shipments.
Shipping Fees
Free shipping on orders $35+ (6-9 business days)
Orders under $35 - Shipping fees will apply
Shipping for non-personalized items is usually 2-4 days for USA. For personalized items: between 4-8 days for USA.
International shipping coming soon: Canada (6-9 working days), UK (4-6 working days), Australia (7-10 working days), Europe (7-10 days).
This timeline doesn't include weekends and holidays. Please note that these periods are estimated and can take longer due to delays on the courier's end.
Once your order ships, you will receive a tracking number via email.
DELAYED PACKAGE
Sometimes shipping can be delayed. If your package tracking isn't updated or seems to be "stuck", please reach out to us and we will try to check the whereabouts of your package.
If your order delivery status is "Delivered" according to USPS but you still haven't received your package, we recommend that you try the following:
- • Make sure your shipping address for the order is correct and updated
- • Ask other members of your household and your neighbors if they have accepted the package on your behalf
- • Get in touch with your local post office for any further information
- • You can always reach out to us for further assistance
WRONG ADDRESS
If your shipping address for the order was incorrect - then your package will return back to our local warehouse in NJ and we will happily reship it to your correct address for an additional shipping cost.